Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the People & Co HR Intelligence Platform and related services operated by People & Co. ("we", "us", "our"). By accessing or using the platform, you agree to be bound by these Terms.

1. Acceptable use

You may use the platform only for lawful business purposes related to HR diagnostics, organisational design, and consulting deliverables produced by People & Co. for your organisation. You must not:

• Reverse-engineer, scrape, or attempt to extract source code or data outside your assigned access scope.
• Upload content you do not have the right to share, or that contains malware.
• Share access credentials or one-time survey links with unauthorised third parties.

2. Survey responses & AI-generated outputs

Survey responses are the property of the engaging client and are processed under that client's data-handling agreement with us. AI-generated outputs (gap analyses, job descriptions, policies, handbooks, processes) are provided as decision-support artefacts; final accuracy, fitness, and adoption are the responsibility of the client. We do not warrant that AI outputs are free of error or bias.

3. Confidentiality

Both parties agree to maintain in confidence any non-public information disclosed during the engagement. This obligation survives termination of these Terms for a period of three (3) years.

4. Intellectual property

People & Co. retains ownership of the platform, methodology, frameworks (including the Hala Achkar Slaiby Diagnostic Framework), and underlying templates. Client-specific deliverables, once finalised and paid for, are licensed to the client on a perpetual, non-transferable basis.

5. Data protection

We process personal data in accordance with applicable laws of the Hashemite Kingdom of Jordan, the GCC member state of the engaging client, and — where applicable — the EU General Data Protection Regulation. See our Privacy Policy for full details.

6. Service availability

We aim for 99% monthly uptime but do not guarantee uninterrupted availability. Scheduled maintenance windows will be communicated where possible.

7. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or relating to your use of the platform is limited to the fees paid to us in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

8. Termination

Either party may terminate the engagement with thirty (30) days' written notice. Upon termination, access to the platform is revoked; client data is retained for ninety (90) days for export, then deleted.

9. Governing law

These Terms are governed by the laws of the engaging client's primary country of operation, or — where unspecified — the laws of the Hashemite Kingdom of Jordan. Disputes will be resolved in the competent courts of that jurisdiction.

10. Changes

We may update these Terms periodically. Material changes will be communicated via email or in-platform notification at least thirty (30) days before they take effect.

11. Contact

Questions about these Terms? Reach us at hello@peopleandco.com.